Frequently asked questions

Depending on the technology, expect roughly $1,500 to $4,000 per ear. With us, that price includes the device, fittings, follow-up and ongoing support. Above all, your real cost is often far lower thanks to public programs (RAMQ, CNESST, Veterans Affairs) and private insurance — sometimes zero. We run the exact numbers with you before any decision. See the Financing page.

Very often, yes, in whole or in part. RAMQ covers people eligible for its hearing aid program; the CNESST covers occupational hearing loss; Veterans Affairs Canada covers eligible veterans; and most group insurance plans reimburse a portion every 3 to 5 years. Remaining expenses may qualify for the medical expense tax credit.

On average 5 to 7 years, sometimes more with good care. That's why regular cleaning, the annual check-up and replacing wear parts (domes, filters) matter so much: they extend your devices' life and keep them performing.

Allow 2 to 4 weeks of regular wear for the brain to reacquaint itself with forgotten sounds — first in quiet, then in livelier settings. We schedule progressive fine-tuning appointments during this period.

Far less than you imagine. Receiver-in-canal models hide behind the ear with a nearly invisible wire; in-the-ear models sit in the canal; and invisible (IIC) models are undetectable even in profile. Come see them in person: it's often the best surprise of the first appointment.

The vast majority of recent models, yes. Take calls directly in your hearing aids, stream music and TV, and adjust your settings from your phone. Compatible with iPhone and Android.

If both ears show a loss, binaural fitting is strongly recommended: it lets you locate sounds, understand better in noise and balance listening effort. We explain what your audiogram shows and what is truly justified in your case.

The screening is performed by the hearing aid specialist: a hearing evaluation for prosthetic purposes only, quick and free*. The complete hearing exam is performed by an audiologist — independent audiologists, independent from the clinic, see patients on site by appointment. Full details here.

No — our clinic serves adults. We do not perform hearing screenings for babies or children; for them, please contact a pediatric audiology clinic.

Yes: the hearing screening offer is permanent*. It is a hearing evaluation for prosthetic purposes only*. Nothing follows from it — you simply leave better informed.

Call us: most breakdowns (clogged filter, worn dome, moisture) are fixed the same day at the clinic. For more complex cases, we coordinate the repair with the manufacturer's workshop and track the file for you.